Pan Pacific Hanoi

ex. Sofitel Plaza Hanoi

1 Thanh Nien Road, Hanoi, Vietnamshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Vietnam

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Overview

Located in a shopping area, Pan Pacific Hanoi features a hairdresser, an outdoor heated swimming pool and an indoor heated pool. Residing in a 20-story building, the hotel was opened in 1998 and renovated in 2011. It features medical service, tour assistance and shoe shine as well as a safe deposit box, a cloakroom and a news stand.

The accommodation is within 10 minutes' drive of Red River. Old Quarter is 2.2 km from this grand accomodation.

The hotel is also very close to Tran Quoc Pagoda as well as to a temple, an opera house and a mausoleum.

The property is 20 km away from Noibai International airport.

Rooms

Pan Pacific Hanoi provides 317 guestrooms appointed with a private safe, a work desk and IDD telephone for a pleasant stay in Hanoi. Most of the hotel's individual rooms offer panoramic views of West Lake and the Red River. They are decorated with oriental furnishings and include wood floor.

Eat & Drink

Guests can have breakfast in the restaurant every morning. There is a non-smoking restaurant onsite the hotel. Cocktails, coffee and tea are waiting in a glass in the lobby bar. A wide variety of dishes is served in Highlands Coffee and Summit Lounge, which are 5 minutes’ stroll away.

A buffet breakfast is served at affordable prices. 

Services

Pan Pacific Hanoi also offers bicycles and cars for rent.

Relax

It features a nightclub, a rooftop terrace and a library for leisure time. A gym area, gymnastics classes and a fitness centre are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The staff at the hotel speaks English, French, Japanese, Chamorro.

Year renovated:   2011.  Number of floors:   20.  Number of rooms:   317.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Swim-up bar

Cafe

Dining room

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant with air conditioning
  • Cafe
  • Swim-up bar
  • Snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Private swimming pool
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view
  • Lake view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Dining room
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
West LakeWest Lake1100 ftBa Dinh District
Quan Thanh TempleQuan Thanh Temple2900 ftQuan Thanh and Thanh Nien Sts.
Hanoi Old Citadel - Northern GateHanoi Old Citadel - Northern Gate3400 ftPhan Dinh Phung Street
Presidential PalacePresidential Palace4300 ftHung Vuong St. and Hoang Van Thu St., Hanoi
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Highlands CoffeeHighlands Coffee300 ft34 Thanh Nien
Summit LoungeSummit Lounge100 ft20th floor - Sofitel Plaza Hanoi
Banh tom Ho TayBanh tom Ho Tay200 ft1 Thanh Nien, Truc B_ch, Ba Dinh District
Milan restaurantMilan restaurant300 ft1A NGHI TAM, TAY HO
Foodshop 45Foodshop 45900 ft59 Truc Bach Street
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Hoan Kiem LakeHoan Kiem Lake1.7 mi
LeninLenin1.1 mi
Ho Chi Minh-MausoleumHo Chi Minh-Mausoleum1.1 mi
Trang Tien PlazaTrang Tien Plaza1.9 mi
Vietnam Military History MuseumVietnam Military History Museum1.2 mi
Vietnam Fine Arts MuseumVietnam Fine Arts Museum1.3 mi
Museum of the Vietnamese RevolutionMuseum of the Vietnamese Revolution2.1 mi
Vietnam Museum of EthnologyVietnam Museum of Ethnology2.7 mi
Hanoi Botanical GardenHanoi Botanical Garden4300 ft
Dong Xuan MarketDong Xuan Market1.0 miDong Xuan and Hang Chieu Sts.
One Pillar PagodaOne Pillar Pagoda1.1 miOng Ich Khiem St Ngoc Ha, Ba Dinh District
Old City GateOld City Gate1.2 miHang Chieu street
Hanoi Flag TowerHanoi Flag Tower1.2 miVietnam Military History Museum
Long Bien BridgeLong Bien Bridge1.2 mi
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Getting around
Airports
Noibai International (HAN)11.9 mi
Catbi (HPH)59.4 mi
Train
Ha Noi Railway station1.9 mi
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Reviews
7.8
FabulousBased on  59  reviews
  • 7.0
    Very good

    WiFi only available in reception not in room

  • 6.6
    Good

    Very helpful staff (especially the concierge) , excellent pool and fitness facilities. Roof top bar is also very special with excellent service. Overall a very good 4 star hotel

    As is the custom in Vietnam - restaurant closes at 21:00 but room services is available.

  • 7.8
    Fabulous

    Current renovation activities means it is noisy during the day. We could not stay in our room more than 15 minutes at a time during the day.

  • 7.0
    Very good

    The Lake view

    Room was out-dated. Not up to the standards of other Sofitels

  • 5.4
    Guest rating

    Location of this hotel is far from down town. Less than half room have got lake vew. Lake is rather dirty.

    Good fitness center.

  • 8.2
    Fabulous

    The hotel has a stunning view from its windows over the West Lake. The room was very comfortable and clean.

    The hotel is quite far from the city center, so you either have to be prepared for long walks or for paying for a taxi. The jacuzzi and steam room area was a bit destroyed and seemed to be quite dirty as well.

  • 10.0
    Exclusive

    Everything was brilliant, great location, beautiful view from our room, staff was very friendly and helpful. This was the best hotel we stayed at during our trip in Vietnam!

  • 7.4
    Very good

    They provide a gentle and good service

  • 5.4
    Guest rating

    Night view from the Bar is excellent.

    The facility in the room is rather old.

  • 8.2
    Fabulous

    Lake view (although I understand not all rooms have it). Breakfast buffet has a very large choice.

    Location is not optimal for visiting the old town.

  • 9.6
    Exclusive

    As above , everything exellent and perfect.

  • 7.4
    Very good

    Cleaness!!!

    Really hard to eat in the hotel due to abusive prices...

  • 5.4
    Guest rating

    The view from the room is nice and the location is convenient.

    Superior room is quite small compared to the price paid. There was so much noise from upstairs as a result of poor sound-proof.

  • 10.0
    Exclusive

    Great hotel in Hanoi, with nice views to the lake. Nice room and facilities. Very recommended.

  • 8.8
    Superb

    Relaxing luxury, next to very busy and noisy town/traffic. Nice staff.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Vietnam

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Noibai International (HAN)11.9 mi
Catbi (HPH)59.4 mi
Train
Ha Noi Railway station1.9 mi
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
2Guests1room
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